Return & Refund Policy

At M&E Bath Studio, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

Returns may be requested within 14 days of delivery.

To qualify for a return, items must:

• Be unused and uninstalled.
• Be returned in their original packaging.
• Include all original parts and accessories.
• Be in resalable condition.

How to Start a Return

Please contact us at info@mebathstudio.com before returning any item.

To help us process your request, please include:

• Your order number
• A description of the issue
• Photos or videos if the item arrived damaged or defective

Please do not return any item without first receiving return instructions from our customer support team.

Return Shipping

Unless the item arrives damaged, defective, or incorrect, customers are responsible for return shipping costs.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery. We may request photos or videos to verify the issue before providing a replacement or refund.

Refunds

Once your return has been received and inspected, we'll notify you of the approval status.

Approved refunds are issued to your original payment method. Depending on your financial institution, refunds may take 5–10 business days to appear.

Order Cancellations

Orders may be canceled within 24 hours of purchase. Once an order has entered processing or has been shipped, cancellation requests may no longer be possible.

If you need to request a cancellation, please contact us as soon as possible at info@mebathstudio.com.