Frequently Asked Questions (FAQ)

Frequently Asked Questions

How long does shipping take?

Orders typically arrive within 8–14 business days after they have been processed. Tracking information is emailed once your order ships.


Is shipping free?

Yes! We offer free standard shipping on all orders within the continental United States.


Can I return my order?

Yes. Eligible unused items may be returned within 14 days of delivery.


Do I have to pay return shipping?

Return shipping is the customer's responsibility unless the item arrives damaged, defective, or incorrect.


What if my order arrives damaged?

Please contact us within 14 days of delivery and include photos of the damage. We'll work with you to resolve the issue as quickly as possible.


Can I track my order?

Yes. Once your order ships, you'll receive a tracking number via email.


How do I contact customer support?

Email us anytime at:

info@mebathstudio.com

We typically respond within 1 business day.